Complaints
Complaints Procedure.
If you wish to register a complaint, please contact us in writing or by telephone to the details set out below.
Raising a complaint with us
If you wish to register a complaint, please contact us in writing or by telephone to the following:
The Complaints Officer
Cornerstone Finance
Unit E, Copse Walk
Cardiff Gate Business Park
Cardiff
CF23 8RB
02921 660 550Referring your complaint to the Financial Ombudsman Service
If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service, who can be contacted at: